On Wednesday, July 9th we had 3 doctor appointments. Mine were in the morning, in Eastman with Dr. Mc and Dr. S. Sarah's was in Vidalia for the afternoon.
Mine went smoothly - except my BP was still too high. We left home around noon, so we could have lunch in Vidalia before seeing Dr. H. We arrived around 20 prior to the scheduled time and were shocked by what we saw.
NOT A SINGLE PERSON IN THE WAITING ROOM!!!
Usually there is not an empty seat in the waiting room. Then we get the explanation. "You didn't get a call from the Savannah office this morning? Dr. H had an emergency surgery." With that Sarah is rescheduled for two weeks later and we do a bit of shopping. Caller ID showed that we did get a call at 12:26...
Fast forward to this afternoon. I make the very short drive from my office to Dr. H's office, fifteen minutes before the slotted time. Sure enough all but one of the chairs is occupied. Mama is there, as she often rides with Sarah to the doctor so she is not left on the farm alone. Mama motions that Sarah has already been called to the back. Not only is she in the exam room, but x-rays have been taken also. Now only to wait for Dr. H to arrive from the office 30 miles away, where he spent seeing his morning patients. He is running about 25 minutes late.
At 3:25, Dr. H is still putting on his lab coat as he enters the exam room. Dr. H and the recepionstists apologized several times for the mess up two weeks earlier. Sarah had been moved to the front of the schedule, ahead of those that were booked for 3:00.
And why not, she had only been waiting 338 hours.
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