Service with a Smile

The Comsumer Affairs Department

Front Row (l to r): Sharon, Erica, Wanda, Lisa, Heather
Back Row: Amy, Lavora , Shawnte, Cally, LaTanya, Kim, Kevin, Shandra
Absent on Picture Day: Amanda

Consumer Affairs Representatives (aka Customer Service) often get a bad rap. Many times that bad reputation is deserved. Like the last time you got the call center in New Delhi.

Lately, I have been working more closely with the group upstairs. From fielding questions regarding how to clean some of the lighter colored fabrics to how long is the shoulder strap on one of the new handbags; it's never a dull moment when dealing with the 14 coworkers that interact with our clientele.

Sharon is the Department Manager, and has a knack for keeping them in line and answering most of their questions. But she is going to be out for a couple of weeks or so. Is she going on Vacation? Going on a business trip? Nope and Nope...

Sharon is doing something that most people would never consider. Her sister, Jeanette, needs a kidney transplant.

John 15:13 says, "Greater love hath no man than this, that a man lay down his life for his friends".

I would put "..., that a sister give one of her kidneys to her sister" really high on the Top 10 Greatest Love List. Like number TWO!!!

Sharon and Jeanette are scheduled for surgery this Friday morning at 7:30.